Tenants

Viewings

To arrange a viewing; please contact one of our staff in the Lettings Team once you have found a property that matches your criteria.

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Holding Deposit

To secure the property we require a holding deposit of which allows us to withdraw the property from the market, while the referencing and administrative formalities are being completed. This amount will be deducted from the total amount due. Please note the holding deposit is non-refundable if you decide not to proceed in signing the contract.

References

These will include proof of ID (passport or driving licence), employer’s reference, previous Landlord’s reference, proof of residence (utility bill), bank statements (3 x months), pay slips (3 x months) and any other information that is requested by Wonderlease Ltd. For company lets, we require a bank reference, accountant’s reference, company documentation and Two Trades’ References.

Tenancy Agreement

Wonderlease will produce the assured shorthold tenancy agreement which is a legal binding contract between you as the Tenant(s) and the Landlord(s). It will detail the responsibilities and rights of both the Tenant(s) and Landlord(s). Please ensure you read through the agreement thoroughly ensuring that you are happy with all of its content.

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Permitted payments

For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

For properties in Wales, the Renting Homes (Fees etc.) (Wales) Bill , once enacted, means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

Tenant protection
In addition to publishing relevant fees, lettings agents are also required to publish details of: