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Renting Guide

Viewings

To arrange a viewing; please contact one of our staff in the Lettings Team once you have found a property that matches your criteria.

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Holding Deposit

To secure the property we require a holding deposit of which allows us to withdraw the property from the market, while the referencing and administrative formalities are being completed. This amount will be deducted from the total amount due. Please note the holding deposit is non-refundable if you decide not to proceed in signing the contract.

References

These will include proof of ID (passport or driving licence), employer’s reference, previous Landlord’s reference, proof of residence (utility bill), bank statements (3 x months), pay slips (3 x months) and any other information that is requested by Wonderlease Ltd. For company lets, we require a bank reference, accountant’s reference, company documentation and Two Trades’ References.

Tenancy Agreement

Wonderlease will produce the assured shorthold tenancy agreement which is a legal binding contract between you as the Tenant(s) and the Landlord(s). It will detail the responsibilities and rights of both the Tenant(s) and Landlord(s). Please ensure you read through the agreement thoroughly ensuring that you are happy with all of its content.

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Permitted payments

For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

For properties in Wales, the Renting Homes (Fees etc.) (Wales) Bill , once enacted, means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

Tenant protection
In addition to publishing relevant fees, lettings agents are also required to publish details of:

Permitted payments

 

For properties in England, the Tenant Fees Act 2019 means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

• Holding deposits (a maximum of 1 week's rent);
• Deposits (a maximum deposit of 5 weeks' rent for annual rent below £50,000, or 6 weeks' rent for annual rental of £50,000 and above);
• Payments to change a tenancy agreement eg. change of sharer (capped at £50 or, if lower, any reasonable costs);
• Payments associated with early termination of a tenancy (capped at the landlord's loss or the agent's reasonably incurred costs);
• Utilities, communication services (eg. telephone, broadband), TV licence and council tax;
• Interest payments for the late payment of rent (up to 3% above Bank of England's annual percentage rate);
• Reasonable costs for replacement of lost keys or other security devices;
• Contractual damages in the event of the tenant's default of a tenancy agreement; and
• Any other permitted payments under the Tenant Fees Act 2019.

 

For properties in Wales, the Renting Homes (Fees etc.) (Wales) Bill , once enacted, means that in addition to rent, lettings agents can only charge tenants (or anyone acting on the tenant's behalf) the following permitted payments:

• Holding deposits (a maximum of 1 week's rent);
• Deposits;
• Utilities, communication services (eg. telephone, broadband), TV licence and council tax;
• Payments for the late payment of rent;
• A breach of a term of the contract;
• Any other permitted payments under the Renting Homes (Fees etc.) (Wales) Bill and regulations once enacted.

 

Tenant protection

In addition to publishing relevant fees, lettings agents are also required to publish details of:

• the redress scheme they are a member of; and
• the name of the approved or designated Client Money Protection scheme they are a member of (if any).